Bringing back the bounce in a safe environment for jumpers, guests and staff alike
The team at Bounce indoor trampoline park takes fun seriously, and safety even more so.
When Bounce opened its doors following the commencement of Stage Two re-opening, it did and so with great care and consideration to ensure that the right measures are in place to mitigate risks and safeguard the health of its jumpers, guests and staff.
In order to afford jumpers the infinite needed to stay a metre apart from one another, Bounciness currently operates at 25 per cent of the venue's original capacity. What this means is that in that location are only 33 jumpers per session to suit safe distancing requirements.
In improver, but one person is immune on a unmarried trampoline at all times, which helps to ensure jumpers are safely distanced from i some other.
To encourage patrons to attach to the guidelines, Bounce has assigned dedicated safe management officers and on-ground staff to reinforce the message through friendly interaction. Efforts include encouraging jumpers to sanitise their easily from the get-go, conducting pre-session rubber briefings and ensuring that patrons do not congregate in large groups.
Besides this, a number of programmes that involve larger grouping participation have been paused. These include corporate bookings, birthday parties and Saturday Nighttime jams. Bounce Flight Academy, which provides trampoline classes for jumpers of all skill levels, has besides seen a reduction in course sizes – it at present accommodates a maximum of iv students to a unmarried coach.
General manager of Bounce Singapore, Mr David Lim, said that knowledge sharing inside the international Bounciness network was instrumental to establishing clear, effective operating guidelines.
"Singapore was one of the first places within the Bounce universe that was majorly affected past COVID-19 – so we had many learnings to share with the headquarters. With 26 locations around the world, and each location dealing with different regime and circumstances, we got together and put together these learnings on how to operate trampoline parks under these new conditions," he shared.
"For 'high-impact' attractions such as Bounciness, the onus is on us – the operators – to instil confidence in customers and the wider public that nosotros are rubber, and that they can trust in how we operate," he added.
Round-THE-CLOCK DEDICATION
Too controlling capacity and limiting higher-risk programmes, Bounce is also meticulous in its precautions to maintain a loftier level of hygiene.
With a temporary reduction in the duration of leap sessions from an hour to 50 minutes, Bounce has been able to classify an hourly timeslot catered to wiping down surfaces before the next session. The venue as well carries out regular disinfection and deep cleaning.
Mr Muhammad Nor Bin Doc Yusop, a team leader overseeing maintenance and heading the operations squad at Bounce, notes that much credit goes to his frontline team members who have gone above and beyond the call of duty for wellness and prophylactic reasons. As they adapted to the demand to operate differently, he highlighted that advice and teamwork were cardinal.
"Initially, it took some getting used to equally we were not familiar with the new cleaning procedures. But it is important to brand sure our customers have a peace of heed that the expanse is rubber and sanitised. As of today, there is a 100-per-cent buy-in from the team well-nigh the extra steps we have to take," said Mr Yusop.
As an added safeguard, Bounce has implemented contactless measures to minimise the need for concrete contact betwixt staff and patrons. This includes encouraging contactless payment methods and accepting only online bookings.
EVERYONE PLAYS A Role
When it comes to fighting the spread of COVID-nineteen, everyone plays a part. Bounce actively advises its patrons to comply with the slew of measures to proceed themselves and other patrons safe.
For one, it is mandatory for confront masks to be worn at all times except during the execution of strenuous stunts. Bounce also advises jumpers to take frequent breaks during sessions. Last, only certainly not least, patrons are required to check in and out using SafeEntry to support Singapore'due south broader contact tracing efforts.
Bounciness also conducts mandatory temperature screening checks for both patrons and staff. People who have returned from overseas in the terminal xiv days, or who accept been in contact with a confirmed COVID-19 patient or someone who is serving/has served a quarantine order, stay-home notice, or have been issued a medical certificate for respiratory symptoms in the concluding 14 days, will not be allowed to enter the premise.
Even so, Bounce has established a quick response protocol to isolate whatsoever persons who take been identified to be at risk while on the premise.
"Staff will escort affected individuals to a holding expanse in a closed-off section of the venue. All activities volition be halted and the park will be evacuated. Building management volition so exist contacted to take over, who will escort the customers to the building'southward own isolation area and accept the necessary next steps from in that location. Finally, a deep cleaning of the unabridged space will exist undertaken," Mr Lim elaborated.
Thus far, Bounciness has not had any encounters with jumpers displaying respiratory symptoms.
Mr Lim is grateful that the Bounciness customs has been agreement and cooperative amid the implementation of the new initiatives.
"Our customers are fantastic and accented champions. They take been careful, respectful and considerate of those effectually them. Some customers do need reminders at times, but when we speak to them, they respond positively," he said.
Detect out more than about safety management measures at attractions around Singapore.
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Source: https://cnalifestyle.channelnewsasia.com/advertorials/bringing-back-the-bounce-in-a-safe-environment-243131
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