Trying to Add Shared Folder Your Request Cant Be Completed Try Again Later

This commodity is for Outlook.com. If you're using Outlook for Windows, come across Fixes or workarounds for recent problems in Outlook for Windows.

If you lot're having problems accessing Outlook.com, y'all can run into the status of Microsoft Role Online Services at the Service Health portal.

If you lot're having bug sending or receiving email, read how to Fix Outlook.com email sync issues.

Last updated: 12 May 2021

Outlook.com issues affecting email messages, attachments, and features

Last updated: 12 May 2021

ISSUE

We are enlightened of and have released a ready for the electric current effect with Outlook. It might take a few hours for your computer to go the update.

Condition: FIXED

Delight restart your computer to receive the update. We are distressing for the inconvenience.

Last updated: vii December 2020

Result

If you admission your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and countersign.

Condition: WORKAROUND

Nosotros recommend using the Outlook for iOS app instead.

Get the app

Last updated: ten Nov 2020

Upshot

Users with Outlook.com accounts are seeing emails they delete from the Inbox reverting back to the Inbox.

Condition: INVESTIGATING

The Outlook Team is investigating the issue for a set.  Nosotros will update this commodity as shortly as we take more information on a fix.

In the meantime, if the emails being reverted are coming from connected accounts you may be able to go to the Inbox of the originating account and delete the email to workaround the issue.  For example, if you have a Gmail connected account, go to Gmail.com and delete the email from at that place.

Concluding updated: seven September 2020

Effect

A recent alter to the Family Calendar also removed some functionality that allowed the agenda to exist viewed equally a shared calendar in other applications like the Windows 10 Mail app and the Outlook desktop app likewise every bit some third political party apps.

WORKAROUND

None of the events or information was lost in the move to the new calendar. The Family unit group agenda now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Information technology is also added to your favorites automatically.

Acquire more nigh using the Family Agenda in Outlook.com.

Concluding updated: thirteen August 2020

ISSUE

Nosotros are enlightened of an issue where some customers cannot run across images or pictures in their emails, or they are corrupted.

We are currently investigating and apologize for the inconvenience.

WORKAROUND

Ask the sender to resend the movie as an attachment.

Some customers may encounter a News folder. This is a limited experiment for a sample of customers. Although information technology'southward not possible at the moment to plough the characteristic off entirely, yous tin can cull to remove it from your favorites listing past correct clicking the folder and selecting Remove from Favorites.

Concluding updated: 12 May 2020

Event

Some users may not be able to meet the left binder pane.

SOLUTIONS

1. Sign out of Outlook.com

2. Clear your browser cache. Learn how to do that for Edge, Chrome, Firefox or Safari.

3. Shut all browser tabs and windows.

4. Sign in once more at world wide web.outlook.com.

Tips:When viewing on a minor screen, you may still need to:

1. Maximize your browser window, or scroll left to view the folder list.

2. Expand the folder pane but when you need information technology. Select the three line icon in the left side bar to show or hide folders.

3. Open your layout settings and select Hide reading pane then Save. This will requite the screen more space to show the folders.

Event

We are aware that some users may not exist able to get back up in the Outlook.com Assistance pane when using the Safari browser.

WORKAROUND

1. In the Safari app on your Mac, choose Safari > Preferences > Privacy.

2. UncheckWebsite Tracking: Prevent cross-site tracking.

3. UncheckEver allow cookies: Block all cookies.

For more information, read Apple tree's guide to Manage cookies and website data in Safari on Mac.

Result

Nosotros are aware that some users may not exist able to receive electronic mail from Gmail accounts. Nosotros are investigating a possible problem.

WORKAROUND

Cheque that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

1. Open your Blocked Senders list.

2. If Gmail.com is in the list, select the side by side to the entry and press Relieve.

ISSUE

Some users may not exist able to empty their Deleted Items folder.

SOLUTIONS

• If you lot have deleted a lot of email, it may take some time for those items to move to or be deleted from the Deleted Items binder - leave the browser window open up while the deleting takes place.

• If the e-mail still fails to delete properly, select a smaller batch to delete.

• If deleted email comes dorsum, it could be considering you lot have deleted a lot of electronic mail recently. Please endeavor again later on.

ISSUE

Some customers may not be able to come across their Profile, Business relationship or Sign Out options when selecting their picture on the top toolbar.

WORKAROUNDS

Some Firefox users may be able to solve the problem by clearing cookies and site data. Larn how.

If not, yous can access your Microsoft account Profile at https://account.microsoft.com/profile/.

You lot can meet all other aspects of your Microsoft Account at https://account.microsoft.com/.

You can also Sign out manually and then close all browser windows.

ISSUE

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com business relationship.

RECOMMENDED ACTION

1. Please sign out of Outlook.com and close all browser windows.

2. Sign in to start using your new e-mail address/alias.

Upshot

Customers using the contact back up buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane.

RECOMMENDED ACTION

1. Sign in to get Outlook.com support.

2. Select the ? at the peak of the Outlook.com window. Once y'all have signed in and accept a browser window open, then the links will work.

3. Learn more about how to contact support when using the Help Pane.

Blocking someone doesn't stop their email from coming to your mailbox, only information technology does automatically move the bulletin to your Junk Email folder where you can review information technology (in case it was blocked in mistake).

Learn more well-nigh Receiving e-mail from blocked senders in Outlook.com.

Outcome

Some browsers will take problems loading emails, fourth dimension-out or run very slowly if advertisement and pop-up blockers are enabled, specifically:

• AdBlock

• Ublock

WORKAROUND

1. Use Microsoft Edge or another web browser.

2. Exclude Outlook.com from the AdBlock settings. At the height right corner of Google Chrome, select AdBlock and then select Don't run on pages on this domain. Refresh your browser to load Outlook.com over again.

3. Remove the problematic advert-blockers by managing extensions in Microsoft Edge, Cyberspace Explorer, Firefox, Chrome. or Safari.

Upshot

Certain add-ons in the Firefox browser may foreclose your Outlook.com Inbox from loading.

WORKAROUND

Visit Firefox support to larn how to Disable or remove Add-ons.

Consequence

If you are having issues sending email, this might be due to validation issues with your Microsoft Business relationship.

WORKAROUND

1. Go to https://account.live.com/reputationcheck to validate your Microsoft Account.

2. Ensure your Microsoft Account contour is up-to-date and complete. Make sure y'all accept the Terms Of Use, if requested.

If you're still unable to ship or receive e-mail, read how to Set up Outlook.com email sync issues.

Outlook problems after connecting Outlook to Outlook.com

Event

Later calculation an email account to Outlook for Windows (Outlook 2016, 2013, 2010 versions) y'all may experience the following:

• Your email account name shows upwardly asoutlook_[long series of letters and numbers]@outlook.com in the Folder Pane and when composing emails using Outlook for Windows.

• Recipients volition likewise receive the email from the sender with theoutlook_[long series of letters and numbers]@outlook.com format.

• When recipients reply to the email, the electronic mail bounces and you may receive the message "Undeliverable bulletin when you send Cyberspace post in Outlook."

This event can occur when y'all annals a 3rd political party e-mail address (due east.g., an email accost that is not Outlook.com or Hotmail.com) for your Microsoft Account and don't utilize Outlook.com for sending and receiving e-mail.

If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3^rd party email address is the primary alias. Please run into the Culling WORKAROUND section below.

WORKAROUND

Set your business relationship manually as an IMAP or POP account in Outlook.

1. Close Outlook

2. Utilize Windows Key + R then type "outlook /profiles" (omitting the quotes) in the Run window and hit "OK" Notation: In that location is a space between outlook and the forward slash (/)

3. In the launched "Choose Profile" box, select Options > New

4. Blazon a new, unique profile name and select OK

5. ChooseAdvanced options >Allow me prepare my account manually.

6. Enter your account password, then chooseConnect.

7. If setup fails, selectChange Account Settings. Update the business relationship information with the one yous received from your e-mail provider or from the Popular and IMAP server name reference topic. Choose Connect then and so select Done.

8. In the Cull Contour window, select Gear up as default contour and select OK.

ALTERNATIVE WORKAROUND

Switch your alias to an Outlook.com or Hotmail.com account.

Note: If you do non accept another allonym, select the link on the page to create i. Choose Add electronic mail and a new allonym then choose the optionCreate a new electronic mail accost and add it every bit an allonym.

1. Go to https://account.alive.com/names/Manage and sign in to your Outlook.com account.

2. Set your Outlook.com email as the chief alias.

3. In Outlook for Windows, remove and re-add the business relationship. See the steps in this article: Add your Outlook.com account in Outlook for Windows

Last updated: February 8, 2017

Event

If Outlook is connected to a chief Outlook.com account that is also continued to other secondary non-Microsoft accounts (such every bit Gmail, Yahoo, etc.), when sending an email in Outlook, yous are not able to choose the other secondary connected account every bit the "From" sending account.

If you manually type in the secondary continued account email address in the "From" field, the email is sent as "On behalf of" your master Outlook.com account.

Condition: WORKAROUND

Outlook supports sending from a secondary connected business relationship for Microsoft owned domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains.

The Outlook team is listening to your feedback and investigating adding this functionality to futurity updates. To acquire more than nigh how to provide feedback, see How practise I give feedback on Microsoft Office. In the meantime, please use the following workaround:

WORKAROUND

Yous can also add together the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

1. In Outlook, cull the File tab.

   

2. Under Account Information, cull Add Business relationship.

   

3. On the Auto Account Setup folio, enter your name, email address, and password, and then cull Next.

   Note:If y'all receive an fault message after choosing Next, double check your email address and password. If both are correct, see the side by side section.

4. Choose Finish.

For more than data, please come across Outlook e-mail setup.

Last updated: May 2, 2017

Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if yous've reconnected your Outlook.com business relationship to Outlook. We're working to make it possible to edit shared calendars in Outlook 2022 for Windows.

To edit a shared agenda, go online to your own Outlook.com calendar, open up Calendar for Windows 10, or employ a mobile device. Read how to Add your Outlook.com account to another mail app.

Last updated: May two, 2017

ISSUE

When y'all try to accept a shared Outlook.com calendar using your Microsoft 365 for concern account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail.

Condition: WORKAROUND

To admission the agenda shared with your Microsoft 365 for concern account, y'all'll need to accept the invitation from Outlook on the web, iOS, or Android. If y'all've already clicked the Accept push button in Outlook 2016, you lot won't be able to re-take the invitation from some other Outlook application. The person who sent you lot the invitation will need to remove your permissions and and then ship a new invitation.

Still need help?

Notation: Y'all will need to sign in outset to get support. If you tin't sign in, go to Account support.

Have a feature request?

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Source: http://howtomicrosoftofficetutorials.blogspot.com/2021/09/fixes-or-workarounds-for-recent-issues.html

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